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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

sakura young

April 27, 2023

5  out of  5 rating by sakura young
"5 stars definitely recommend Nick and his team. I felt the “WOW” effect! Nick save me a major amount of money. Nick was prompt, knowledgeable, efficient and friendly. Thanks to Nick for all of his patients and assistant. My parents are older and not tech savvy. Nick ensured me and calmed all of my worries regarding their life insurance coverage. He walked them through the process we are well pleased. Nick we can’t thank you enough don’t hesitate to give him and his team a try !"

Dominique Joseph

March 29, 2023

5  out of  5 rating by Dominique Joseph
"The service was friendly, fast, and fantastic! Nicholas made sure that I was taken care of and all of my questions were answered. I left with no worries, I’m so happy to be with State Farm! ❤️"

LH

March 24, 2023

5  out of  5 rating by LH
"Exceptional Customer service and very knowledgeable staff. Looking forward to tapping into all my options with this firm. I highly recommend visiting Mr. Haynes and his team to see what your options are, you will not be disappointed."

Keri Reed

February 1, 2023

5  out of  5 rating by Keri Reed
"Great experience working with Nick for Auto and Homeowners quotes. He is a friendly, efficient, and knowlegeable agent who does not rush you into making a decision. I appreciate his honesty and dedication to serving his customers."

Tiajuana Walker

January 31, 2023

5  out of  5 rating by Tiajuana Walker
"Nicholas Haynes has been my State Farm agent for a couple of years now and I must say that he is always available when I call or send him a text. He handles all of needs immediately and always responds back to me in a timely manner. There quotes are very reasonable and affordable and they also offer special promotions for discounted rates like the Drive Safe program. I have never been this satisfied with any insurance company that I have used in the past. Thank you Nicholas and the State Farm team for all that you have done and for all that you continue to do for me and my family."

Sylvia Richmond

January 7, 2023

5  out of  5 rating by Sylvia Richmond
"I had an amazing experience with this office, took the time to go over my policies and life insurance options! Thank you!"

Danni Love

December 15, 2022

5  out of  5 rating by Danni Love
"The Haynes agency has provided all the needs for my families insurance goals, Thank you Nick"

Anjanette Jones

December 7, 2022

4  out of  5 rating by Anjanette Jones
"Awesome location!!! The team there is very knowledgeable and helpful."

Javonne Patterson

December 7, 2022

5  out of  5 rating by Javonne Patterson
"Nick and his team were great. They were willing to address all of my questions to ensure I understood my policy. I would recommend Nick’s team if you are looking for a great insurance team."

kay rasta

November 24, 2022

5  out of  5 rating by kay rasta
"Office was very friendly, and super helpful with my insurance coverage!!! Very pleased"

Dianna Williams

November 14, 2022

5  out of  5 rating by Dianna Williams
"It was a pleasure to speak with someone so professional. This young man didn't hesitate to assist me when I tried to get life insurance for my mother. He assisted me, as we are residents of Tennessee. Extremely knowledgeable and willing to help ANYONE!"

Michelle Howard

November 10, 2022

5  out of  5 rating by Michelle Howard
"What a pleasure it was working with this Agency. The customer service extended is top notch with the entire team! Thank you for taking real time with me to make sure my needs were met! Highly recommended!!!"

Nicole

November 3, 2022

5  out of  5 rating by Nicole
"Nicholas and his team are well-rounded professionals. I was searching for auto insurance, Nick and his team were very knowledgeable with sharing the best policy for me and my family! I highly recommend this team/office to assist you with your insurance needs! You will not be disappointed!"

Robin Thorpe

November 3, 2022

5  out of  5 rating by Robin Thorpe
"I cannot say enough about the Customer Service I received from Nick and his entire team with my auto insurance. Everyone was polite and attentive. All of my questions were answered and I was able to leave the office knowing I was in good hands! Thank you so much!!!"

Marcus Coates

October 31, 2022

5  out of  5 rating by Marcus Coates
"Nicholas Haynes and staff members are amazing. They really provided me with fair quotes and did a really great job explaining the different homeowners policies and what would work best…. Thanks guys"

Michael Perry

October 29, 2022

5  out of  5 rating by Michael Perry
"Nick and the team have been great. I appreciate the time they take to go over my coverages with me. Would definitely recommend!"

Elisabeth Sheehy

October 29, 2022

5  out of  5 rating by Elisabeth Sheehy
"Nicholas and the crew are the best very knowledgeable on different policies and will find you the great deal that will fit your budget I highly recommend Customer service Beyond expectations"

Ebony Poinsette

October 29, 2022

5  out of  5 rating by Ebony Poinsette
"Great service and awesome team to work with."

Kendra Torres

October 28, 2022

5  out of  5 rating by Kendra Torres
"Thank you so much to Nick and his team. They always take care of me! They are very helpful and kind.They gave me a great rate on my insurance also. Thank you!!!"

Ashanty Olea

October 26, 2022

5  out of  5 rating by Ashanty Olea
"Recently went in and had a great experience with Alexis, she was able to answer all my questions and made everything very understandable. It was a great experience! Alexis made everything as smooth as possible and the staff that were there were so kind and helpful. Definitely will be going back !"

tiffany jefferson

October 26, 2022

5  out of  5 rating by tiffany jefferson
"Agent was great with explaining the claims process and helped with better understanding how things work. Would recommend."

Danessa De Anda

October 25, 2022

5  out of  5 rating by Danessa De Anda
"This place is the best and very professional. The staff is amazing. Alexis was very kind and helpful. She mad everything very simple for me. Very much will be recommending to family and friends."

Nia Williams

October 23, 2022

5  out of  5 rating by Nia Williams
"10/10 I definitely recommend. Nick and his team have exuded nothing but over exceptional customer service with my transition from a different company’s policies to theirs. Everyone is so personable and helpful, and literally a phone call and text away. They ensured I was well taken care of from start to finish. They don’t try to “oversell” you additional insurance you don’t want or need, and explain things in a simple way for anyone to understand. The best part is that their pricing out beat my previous 2 carriers and I don’t see myself making a switch back anytime soon, or ever!"

Pey Day

October 22, 2022

5  out of  5 rating by Pey Day
"I think the staff and the service was great. I enjoyed the office environment when I stopped by, everyone is genuinely nice and helpful, definitely recommend!"

Carmelo Duarte

October 6, 2022

5  out of  5 rating by Carmelo Duarte
"Very professional, knowledgeable and friendly staff. Nick H. and Alexis have been great to work with. They answered all my questions and followed up very promptly. I would highly recommend."